Archive for the ‘LifeLock’ Category

Consumers, Institutions and Business Increasing Focus on ID Theft Protection

A survey of consumers and businesses conducted in November, 2009 showed that while many consumers are monitoring their accounts more frequently using technologies such as on-line banking and mobile alerts, consumer education on protection and prevention measures such as keeping anti-virus software up to date will continue to be important.

Increased vigilance by consumers, businesses and government agencies appear to be having an impact on the problem of ID theft protection. Many organizations, especially banks and financial institutions have started offering fraud monitoring services, which can sometimes detect account access and payment anomalies, as well as dispute resolution and identity theft education programs. The survey determined that efforts to safeguard information by individuals and businesses have helped in resolving cases more quickly and have reduced the overall costs of identity theft for the consumer.

More consumers than ever before are actively monitoring their credit and financial accounts for suspicious activity and fraud and are acting faster when identity theft is detected.

With the exception of consumers aged 18 – 24, many consumers are found to be more likely to monitor their accounts regularly, to take advantage of ID theft protection programs offered by financial institutions and to install protective computer software on their home computers.

Many banks have offered customers more ID theft protection tools to safeguard electronic and traditional banking.

Financial institutions are investing in identity fraud monitoring, software to detect account access and payment anomalies, as well as complaint resolution and education services.

Consumers have become increasingly aware of e-mail scams such as “phishing.”, and less likely to respond to e-mail requests for personal information.

The use of mobile devices allows consumers to review and report cases of identity theft in close to “real-time,” which may result in lower victim costs and faster incident detection times.

The 2010 Identity Fraud Survey Report was conducted using telephone interviews with more than 5,000 U.S. consumers to identify and track the methods used by criminals and the impact of identity theft on American consumers and businesses. Almost 4,800 U.S. adults, including 487 victims of identity theft, were surveyed.

Are photocopiers safe?

Computer users are mostly careful about safeguarding their information and using strong passwords, even more so when preventing identity theft is a consideration.

But few people realize that there is another threat to identity theft – copy machines.

Copiers that were made in the past few years contain hard drives that record the information that has been copied. These files are stored unencrypted until the hard drive becomes full, and the old files are then overwritten. Some experts say many files are never overwritten and, in an office setting, those files would be easily accessible. All an identity thief would have to do is hack into the copier’s hard drive and harvest the information stored there.

If you use the copier at a library, public copy center or in shared office space, your risk factor goes up.

While this risk may never be done away with, there are things you can do to minimize your risk. Make sure the data modem and fax modem are different. Doing this prevents someone from being able to take the information stored on the copier and easily transmitting it to another location through the open phone line.

Look into purchasing an overwriting or encryption component for your copier. If your office uses a copier that is more than a year old, you should check online and see if a component kit has been created by the maker of your copier to prevent information from being stored either at all or in unencrypted form. Xerox and Sharp have add-on components that can be purchased.

Don’t use public copy machines for sensitive information. Use only machines you are familiar with and where you have some element of control when it comes to monitoring the security risk.

Consider buying your own printer or fax machine with photocopying capabilities if you routinely copy sensitive information for either personal or business purposes. Be sure to purchase one with sufficient security features that either eliminate or encrypt stored information.

Use passwords to protect the information you copy. Create a password for the office copier the same way you would create an ATM pin code. Don’t share it with anyone.

Copy machines are relatively easy to operate and can prove to be an easy payday for identity thieves. So safeguard your information and think twice before you hit that green button.

LifeLock Wins Stevie Award

In years past, LifeLock has been announced as a finalist and winner in several categories at the Annual American Business Awards. This year was no different.

The winners for the 2010 Stevie awards were announced yesterday at a banquet held at the Marriott Marquis Hotel in New York. At the ceremony of the 8th Annual American Business Awards, LifeLock was chosen as the winner of the Best New Product or Service of the Year Stevie award for the LifeLock Identity Alert System.

“It is an honor to be a Stevie Award winner for the fourth year in a row,” said Todd Davis, LifeLock Chairman and CEO. “This award exemplifies how LifeLock has become a leader in the identity theft protection field and further proves to consumers that LifeLock always has the consumer’s best interest in mind.”

Over 200 executives participated in the nationwide judging.

LifeLock has previously been awarded: Best Radio Ad or Campaign (2007); Best Magazine Ad/Campaign and Best Radio Ad/Campaign (2008); Best Overall Company of the Year – Up to 2,500 Employees – All Services; Best Copywriting and Favorite Service/Favorite New Products (2009).

Millions of Consumers Face the Threat of Identity Theft

With criminals growing more and more technologically advanced, combating identity theft has become “one of the greatest challenges of the 21st century,” LifeLock CEO says.

Identity theft is one of the fastest growing crimes in America, victimizing over 10 million people a year and costing consumers and businesses billions of dollars. Millions of people keep financial and personal information on their computers. Thousands fall victim to e-mail “phishing” scams each year. Social networking sites such as FaceBook and MySpace and peer-to-peer file sharing programs have opened up new avenues for identity thieves to access the personal and financial data of individuals more easily than ever.

Identity theft can happen anywhere to anyone. You can have your personal information stolen (and not even know it) while in line at the store, at the gas pump or even online at home. If your identity is stolen, you can spend hundreds of hours cleaning up your credit and struggling to get back your good name.

Todd Davis is the CEO of LifeLock, and he has purposely published his Social Security number in order to highlight the threat posed by identity thieves. Todd Davis relies on LifeLock to protect his name and personal information, just like it does for the approximately 1.7 million others who rely on LifeLock as well. Sure, he’s had his identity stolen and his information used illegally – 13 times in fact – a number which pales in comparison to the number of attempts that were foiled by the protections put in place by LifeLock. His story clearly illustrates the looming threat facing millions of consumers every day. And while LifeLock is doing their part, they cannot do it alone.

LifeLock, the industry leader in proactive identity theft protection, offers a proven solution that works. Although LifeLock has made it very clear that no service can stop 100% of identity theft, and although LifeLock has been leading the industry by continuously developing new and innovative proactive solutions, compromises do still occur – which is why in the last eight months alone LifeLock has provided more than 310,000 alerts to its members.

As a company, LifeLock is doing its best to protect consumers. As a country, a lot of work needs to be done. Unfortunately, identity thieves develop new technologies faster than legislation can be passed to stop them. We need to make combating identity theft a top national priority. Lawmakers at all levels of government must to take the ever-increasing threat of identity theft seriously. Identity theft is one of the greatest challenges of the 21st century and it’s going to take a comprehensive public-private partnership to address the monumental challenges we all face.

LifeLock Best-In-Class 5-Star Rating

LifeLock has been recently awarded the highest rating available from the website TopConsumerReviews in their category. This rating comes out during the same time period as their rating from TopTenReviews, another independent online review service.

“We are honored to receive TopConsumerReviews highest rating,” said Todd Davis, LifeLock chairman and CEO. “It is very well documented that millions of people become victims of identity theft every year. Once victimized, it can take months or even years to restore a person’s finances and credit. At LifeLock we work hard to help stop the abuse before it ever occurs. We are committed to offering the best service and the best value to our members and are proud to be recognized for our efforts in helping to protect consumers.”

The rating is definitely a sweet victory for the company. Davis has recently been the focus of negative press and comments, however, the company has proven that they do provide an effective and valuable service. Review our post “LifeLock CEO Responds To Recent Publicity” to view the positive efforts that the company puts forth to protect members and to see how well it has worked for Davis himself.

Millions who become victims of identity theft each year have to use their own time, energy and finances to get their credit back. LifeLock members have a service that will help to stop identity theft and offers support if their service were to fail (Restrictions apply. See LifeLock.com for details).

Combating Identity Theft: One of the “Greatest Challenges of the 21st Century”

“You, your identity and your financial information are more vulnerable than ever before, and people need to protect themselves and their wallets” – Todd Davis, CEO of identity theft protection company, LifeLock.

Todd Davis knows what he is talking about.

In 2005, he started publishing his Social Security number on billboards, over the Internet, and in radio and television advertising in an attempt to raise consumer awareness of the growing threat posed by identity theft – and to promote a new way of combating that threat.

In an interview, Davis commented, “I decided to give out my Social Security number, which was a risk worth taking to alert consumers to the rising tide of identity theft. As my story illustrates, identity theft is real, and the thieves growing more and more technologically advanced.”

Amazingly, as a direct result of publishing his Social Security number and basically, “daring” identity thieves to use it, Davis has been a victim of fraud only 13 times. It is not difficult to imagine just how many times thieves must have attempted to use his personal information in the five years since the advertising campaign began.

Davis’ experience since 2005 is an illustration of the threat posed by identity theft that faces millions of consumers every day. And while LifeLock is doing our part to help protect consumers like Davis, the crime of identity theft will continue to grow.

The increasing sophistication of identity thieves is one of the reasons why LifeLock transitioned from relying primarily on fraud alerts to the LifeLock Identity Alert™ system. Not all creditors check with the credit bureaus to validate that the person opening a new account is who they profess to be. LifeLock Identity Alerts are designed to be more comprehensive in scope than fraud alerts. In the last eight months alone LifeLock has provided more than 310,000 alerts to its members.

For years, LifeLock has made it exceedingly clear that no identity theft protection service can stop all instances of identity theft, and although LifeLock has been leading the industry by continuously developing new and innovative proactive solutions, compromises do still occur.

In order to combat the increasing technological advances employed by identity thieves, LifeLock has forged partnerships with AAA clubs, nonprofit organizations such as the National Organization for Victim Assistance® (NOVA), and law enforcement. Since 2008, a nationwide series of free training sessions has been offered through a partnership between LifeLock and FBI-LEEDA (FBI Law Enforcement Executive Development Association) to help increase law enforcement’s knowledge base of the crime of identity theft.

Recently, LifeLock has partnered with Symantec Corporation to provide both online and offline protection to consumers. LifeLock, has also forged a strategic partnership with the United States Census Bureau, a leading source of data about America’s people and economy.

“LifeLock is proud to support the 2010 Census,” said Davis. “The information being collected is critical to the country and all residents should feel comfortable providing the requested information. However, we want consumers to be wary of scam artists perpetrating identity theft crimes during this time.”

Without a doubt, identity theft is one of the greatest challenges of the 21st century and it’s going to take a comprehensive public-private partnership to address the monumental challenges we all face. LifeLock is committed to educating consumers and working with other companies, organizations and government agencies in an effort to better protect personal information, especially during a time when identity thieves will attempt just about anything to ensure personal information is used illegally to their benefit.

TopTenREVIEWS Ranks LifeLock #1

An online review service that compares consumer products and services, has recently done a LifeLock review that has ranked  the company’s service #1 in the category of Identity Theft Protection Services. This has earned LifeLock the Gold Award.

As an industry leader in proactive identity theft protection, LifeLock helps consumers to protect themselves from the crime of identity theft. TopTenREVIEWS has given LifeLock this rating due to what they deem to be “standout features” such as: Reduced Credit Card Offers, LifeLock Identity Alert System and $1 Million Total Service Guarantee.

“We are honored to be considered by TopTenREVIEWS as the #1 identity theft protection service,” said LifeLock Chairman and CEO Todd Davis. “LifeLock is working daily to help stop identity thieves from profiting by using members’ sensitive, personal information. We are committed to our mission to help protect all things personal for our members through providing the most robust protection.”

The LifeLock Identity Alert System is one of the more recent upgrades to the membership and it offers advanced detection services that work to identify fraudulent applications for several types of credit and non-credit based services, such as: credit cards, auto and mortgage loans, utilities, wireless services, and more.

As far as the reputation of LifeLock, here is a nice review written by TopTenREVIEWS:

“LifeLock has showcased a very unique and aggressive marketing and advertising campaign, making them the most well-known of all identity theft protection services.  CEO Todd Davis is so confident in the service they provide that he posted his social security number (457-55-5462, if you’re interested) on their homepage. While neither he nor TopTenREVIEWS recommends revealing your social security number to the public, the gesture does make a memorable statement as to the strength of their service, which we have no reason to oppose.

LifeLock also has been the target of quite a bit of negative press, further bringing them to the forefront. We looked into the service they provide and acknowledge that while they have been subject to harsh criticism, they still have very high customer satisfaction and consumer comparison ratings. They are a Better Business Bureau accredited corporation, and have withstood the test of time for over 4 years.”

LifeLock CEO Responds To Recent Publicity

Lately, several websites have been reporting negative news about the CEO of LifeLock, Todd Davis. These sites have released stories that are focusing on reports that Davis has been a victim of identity theft at least 13 times while advertising for the company.

As many are aware, Davis’ social security number was shown in large print on the side of a truck in early campaign ads. This led to the temptation of identity thieves to use his social security number to secure loans or services and caused people to complain that the service doesn’t work. However, Davis does an interview that can be found here on ComputerWorld.com and he shows that the service does work. The hundreds of attempts to use his social security number that were shut down far outweigh the number of attempts that are reported to be successful, however those are not being reported to offset the negative publicity.

Many still wish to complain that LifeLock is a scam and that it is taking advantage of paying members who can perform these services themselves for free. Again, Davis addresses this issue and shows that if people would take the time to do their due diligence and really research ALL that this service has to offer to its members, then these really aren’t services that are easily performed for free.

Again, people must realize that LifeLock has never advertised that nothing will happen to your identity while a member of their service. If that were the case, there would be no need for the $1 Million guarantee they offer (see LifeLock.com for details).

In the ComputerWorld.com interview, Davis also addresses the decision that resulted from complaints by the FTC which have now been resolved.

People must keep in mind that any company out their doing business will have problems, it is just a fact of life. How these problems are handled shows whether they are a company worth doing business with. The next few articles will show how LifeLock continues to show excellence in their industry, by receiving top rankings such as #1 Ranking on TopTenReviews and Best-In-Class 5-star rating by TopConsumerReviews.

LifeLock Is A Finalist For The 2010 American Business Awards

LifeLock has been named a finalist in 27 categories for the 2010 American Business Awards. As an industry leader in proactive identity theft protection since 2005, the company has been recognized by the American Business Awards in the past for Best Overall Company.

This will be the 8th annual American Business Awards program. Winner’s of this years Stevie Awards will be announced at the annual gala held this year on Monday, June 21. The event will be held at the Marriott Marquis Hotel in New York City with over 600 executives from across the nation expected to attend. Business TalkRadio Network will broadcast the ceremonies nationwide.

Over 2,500 entries were submitted in over 40 categories. LifeLock has been submitted for Most Innovative Company of the Year, Corporate Social Responsibility Program of the Year and Fastest-Growing Company of the Year. They are also entered in 24 other categories.

“To be recognized as finalists in so many great categories is an honor for LifeLock and a tribute to our employees,” said Todd Davis, LifeLock Chairman and CEO. “This is the third straight year that we have been recognized by the American Business Awards, and as a company striving for world-class products and service, it’s something that validates we are moving in the right direction.”

Take advantage of the enhanced protection of a LifeLock membership today, and receive a discount by using promotion code DEFENSE.

LifeLock Teams With NBA Star Grant Hill

In recent news, LifeLock has announced that they have formed a strategic partnership with NBA All-Star and Phoenix Suns forward, Grant Hill. Hill will be used in various marketing efforts for the company.

The partnership between LifeLock and the Phoenix Suns is not a new one. Formed in 2007, the partnership has provided many opportunities for the leader in proactive identity theft protection to market the brand.

As LifeLock’s new spokesperson, the 2009-2010 NBA Sportsmanship Award winner will offer basketball fans the opportunity to learn more about identity theft crime and important methods to use for protection.

“This exciting partnership with Grant Hill gives LifeLock a great opportunity to focus on reaching more consumers with our proactive identity theft protection message,” said Marvin Davis, LifeLock’s Chief Marketing Officer. “Grant provides a strong voice behind our service that will undoubtedly be heard by basketball fans around the country.”

The marketing efforts will involve several communication channels, including television, digital media and print. Hill will soon appear in LifeLock television, radio and print ads.

“With increasing threats of identity theft, I look forward to helping LifeLock build on their identity theft protection initiatives,” said Hill. “Educating consumers on ways to help reduce the risk of becoming a victim will be our focus.”

LifeLock has been providing consumers with tools to help protect themselves from identity theft since 2005. An industry leader in proactive identity theft protection, the company has its focus on educating consumers on the increasing threats of identity theft. LifeLock has also spent years working with law enforcement and elected officials to increase the awareness of identity theft in the community. Multiple awards won by the company include: American Business Awards – Best Overall Company and Arizona Corporate Excellence – Arizona’s Fastest Growing Company.